Who Does Sales and Telemarketing Training in Las Vegas

Interactive Telemarketing Sales Training Programs In Las Vegas

If your team needs telemarketing sales training in Las Vegas please call (888) 973-5569 or e-mail us at Info@LasVegasSalesTraining.com

For 30+ Years We’ve Helped Telemarketing Teams Improve Closing Percentages & Satisfaction Ratings!
We teach your telemarketers how to ask better questions, control the call, listen to the prospect or customer and utilize the information learned. When they take on a proactive and consultative approach to each call, customers are happier and sales increase. Whether your team is serving tourists visiting the Las Vegas strip, offering business services at a convention or calling out to prospects throughout the country, we can customize a program to your needs. You also have the option of having the training take place at a local Las Vegas hotel or on premises if you are a local business.

All Telemarketing Training is Tailored to Your Needs and Situation
Telemarketing is an effective tool that can help your business reach numerous markets beyond Las Vegas. Telemarketing training keeps your team motivated and enthusiastic about handling calls. When they are formally trained, the quality of their calls improve, the customer is better served, and turnover is reduced. Our interactive approach has people practice how to control a call that is specific to their industry and the situations they face on a daily basis. This practical approach keeps each team member’s attention and has them retain the material taught and is proven to increase R.O.I.

GOALS OF THE TELEMARKETING TRAINING
Every program teaches your team to put the needs of the customer first. They learn what the customer wants and why they want it. This allows the telemarketers to genuinely serve the customer rather than just push an offer or product. They begin to develop pride in helping the prospect benefit from what they are offering. Each call has a formal structure but also feels unique. They treat each call and caller as an individual and everyone on the call is more satisfied. The prospects buy more frequently and in larger quantities and your staff takes greater pride in their work.

If you would like to learn more about Sales and Customer Service programs tailored to telemarketers in Las Vegas please call (888) 973-5569 or e-mail us at Info@LasVegasSalesTraining.com

Sample of topics covered in a many programs

A.) Interactive program kickoff

B.) Controlling the call
1. Connecting with the prospect
2. Getting the prospect to admit what they want and why the want it
3. Gaining the prospect’s trust
4. Closing on an appropriate solution

C.) Creating and Understanding a Structure for Each Call
1. Why we need to get the prospect to share their concerns
2. Techniques to get the prospect to open up
3. How to disarm a prospect’s defensive attitude and objections

D.) Creating & Utilizing Powerful Questions
1. How to form the right questions
2. Getting the prospect to answer your questions
3. Keeping the prospect talking
4. Controlling the call and consulting with your caller

E.) Leading the Prospect to Yes
1. Focusing on the benefits the prospect wants
2. Keeping the prospect engaged and building desire
3. Getting the prospect to say “yes, please”

Every program is individually tailored for each of our client’s unique needs. The workbook, PowerPoint and presentation are all developed for the client’s specific goals and to improve each and every member of the telemarketing team.

Set up a free consultation and learn why having us present a telemarketing sales training in Las Vegas will help you reach your goals. Please call (888) 973-5569 or e-mail us at Info@LasVegasSalesTraining.com